Support

Need help with Nail Try On? We're here for you.

Contact Us

For any questions, issues, or feedback, reach out to us:

[email protected]

We typically respond within 24 hours.

Common Questions

How do I restore my purchase?

Go to Settings tab in the app and tap "Restore Purchase." Your subscription will be restored automatically.

Why did my generation fail?

AI generation can occasionally fail due to server load. Your photo credit is automatically refunded when this happens. Please try again.

How do I cancel my subscription?

Open iPhone Settings > tap your name > Subscriptions > Nail Try On > Cancel Subscription.

Can I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund.

How do I delete my data?

Uninstall the app to remove all local data. Your server-side data (device ID and usage history) is automatically deleted after 90 days of inactivity.